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Michal Jerzy
Oct 20, 2024
Coutts & Co. Bank recognized at the 25th Global Finance Magazine Awards for the World’s Best Digital Banks, winning two prestigious awards.
Coutts Bank recognized at the Global Finance Magazine Awards for the World’s Best Digital Banks.
Michal Jerzy
Jan 30, 2022
Demystifying Service Design: Decoding the Terminology
Decrypting Service Design Terminology to help organisations develop human-centred design capability.
Michal Jerzy
Mar 16, 2020
The Rise of Service Design in Luxury Brand Competition: How Are Brands Using it to Stay Ahead?
To stay relevant and maintain their status luxury brands embrace service design.
Michal Jerzy
Dec 7, 2015
My First Virgin Atlantic Experience- Service Design on the way to Atlanta
Designing Client Experience is about injecting purpose and empathy into everything a brand does
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