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Revolutionizing Travel: Key Takeaways from Web Summit 2024's TravelTech Trends

Michal Jerzy

Dec 9

Revolutionizing Travel: Key Takeaways from Web Summit 2024's TravelTech Trends

Digital transformation continues to reshape the way people plan, book, and experience travel. At the heart of this transformation lies...

How to Design Effective Customer Journey Maps Using Figma

Michal Jerzy

Nov 20

How to Design Effective Customer Journey Maps Using Figma

A quick guide to create a Customer Journey Map in Figma

Web Summit 2024: What Does the Future Hold for FinTech?

Michal Jerzy

Nov 18

Web Summit 2024: What Does the Future Hold for FinTech?

Web Summit in Lisbon brought together some of the biggest names in FinTech...

Michal Jerzy

Nov 11

Web Summit 2024 kicked off in Lisbon

Web Summit kicked off in Lisbon - the annual digital technologies event in the European Capital of Innovation 2024.

Coutts & Co. Bank recognized at the 25th Global Finance Magazine Awards for the World’s Best Digital Banks, winning two prestigious awards.

Michal Jerzy

Oct 20

Coutts & Co. Bank recognized at the 25th Global Finance Magazine Awards for the World’s Best Digital Banks, winning two prestigious awards.

Coutts Bank recognized at the Global Finance Magazine Awards for the World’s Best Digital Banks.

What are the latest UX and UI design trends shaping the digital landscape?

Michal Jerzy

Sep 8

What are the latest UX and UI design trends shaping the digital landscape?

Here are 10 interesting digital design trends I have recently observed both in my work and across industries...

Must-Read Books for a Comprehensive Understanding of Service Design

Michal Jerzy

Aug 8

Must-Read Books for a Comprehensive Understanding of Service Design

I was recently asked by a colleague to recommend books with intro to service design methods...

The Future of User Experience: Integrating Service Design and Artificial Intelligence

Michal Jerzy

Jun 9

The Future of User Experience: Integrating Service Design and Artificial Intelligence

The integration of artificial intelligence into service design is not just a trend but a fundamental shift in how services and related produ

Exploring Cultural Diversity through Design: London Design Biennale 2021

Michal Jerzy

Jun 20, 2021

Exploring Cultural Diversity through Design: London Design Biennale 2021

Designing in an age of crisis - London Design Biennale 2021

Unlocking the Power of Client Journey Design: Lessons from across Financial Services Industry

Michal Jerzy

Feb 22, 2021

Unlocking the Power of Client Journey Design: Lessons from across Financial Services Industry

Lessons learned from client journey service design transformation in Financial Services.

Michal Jerzy

Aug 31, 2020

Making life better by design.

How design has contributed to business innovation, places and public services...

Defining moment for Design in the post-Covid 19 world.

Michal Jerzy

Apr 30, 2020

Defining moment for Design in the post-Covid 19 world.

The COVID-19 Design Directory tracks projects, ideas, and impact with the goal of having a record of design’s contributions during this ....

Michal Jerzy

Mar 16, 2020

The Rise of Service Design in Luxury Brand Competition: How Are Brands Using it to Stay Ahead?

To stay relevant and maintain their status luxury brands embrace service design.

Michal Jerzy

Jul 1, 2017

Financial Services by Design

Banks aren’t getting disrupted by FinTech, they’re getting disrupted by customer expectations

Exploring the Future: How Digital Physical Fusion is Shaping New Experiences

Michal Jerzy

Dec 22, 2014

Exploring the Future: How Digital Physical Fusion is Shaping New Experiences

DIGITAL & PHYSICAL FUSION OFFERS YOUR CUSTOMERS A SEAMLESS, INTUITIVE, ENJOYABLE AND ENGAGING EXPERIENCE