top of page
SHARING INSIGHTS
Design, Digital Tech, Industry Trends, Case Studies, Research Insights, Professional Experience, Multimedia Content...
Search
Michal Jerzy
Dec 9, 2024
Revolutionizing Travel: Key Takeaways from Web Summit 2024's TravelTech Trends
Digital transformation continues to reshape the way people plan, book, and experience travel. At the heart of this transformation lies...
Michal Jerzy
Nov 18, 2024
Web Summit 2024: What Does the Future Hold for FinTech?
Web Summit in Lisbon brought together some of the biggest names in FinTech...
Michal Jerzy
Nov 15, 2024
Redefining Tomorrow: Exploring the Future of Technology at Web Summit 2024
Across web technologies, digital strategies, new applications powered by Ai, fintech innovations, new media and content.
Michal Jerzy
Oct 20, 2024
Coutts & Co. Bank recognized at the 25th Global Finance Magazine Awards for the World’s Best Digital Banks, winning two prestigious awards.
Coutts Bank recognized at the Global Finance Magazine Awards for the World’s Best Digital Banks.
Michal Jerzy
Feb 28, 2024
The Impact of Generative AI on the Future of Mobile Technology - World Mobile Congress 2024 in Barcelona
Visiting the Mobile World Congress in Barcelona...
The rise of AI.
Michal Jerzy
Apr 30, 2020
Defining moment for Design in the post-Covid 19 world.
The COVID-19 Design Directory tracks projects, ideas, and impact with the goal of having a record of design’s contributions during this ....
Michal Jerzy
Mar 16, 2020
The Rise of Service Design in Luxury Brand Competition: How Are Brands Using it to Stay Ahead?
To stay relevant and maintain their status luxury brands embrace service design.
Michal Jerzy
Mar 16, 2020
10 Principles of Good Design
A quick look into Gary Hustwit's new documentary about legendary designer Dieter Rams and his 10 Principles of Good Design. More in...
Michal Jerzy
Mar 15, 2020
Maximizing Success: How Service Design and Change Management Work Together
Delivering new services into the market, or improving existing ones, often means fundamental changes within the service provider itself.
Michal Jerzy
Mar 31, 2019
Service Design in Scandinavia
A documentary movie that illustrates the value of service design.
Michal Jerzy
Nov 30, 2017
Service Design at Scale - Global Service Design Summit in Madrid '17
It has been a few busy weeks following my visit to Madrid for the Global Service Design Conference in early November. The theme of this...
Michal Jerzy
Oct 8, 2017
Design to Eliminate Organisational Silos
A well designed operating model is the bridge that allows a company to enable a fully joined-up holistic customer experience and our its...
Michal Jerzy
Jul 1, 2017
Financial Services by Design
Banks aren’t getting disrupted by FinTech, they’re getting disrupted by customer expectations
Michal Jerzy
Apr 1, 2017
How can Lego be used as a powerful tool for Design Thinking?
USING LEGO AS A DESIGN THINKING ARTEFACT ENHANCING THE EXPERIENCE AND OUTPUTS FROM COLLABORATION AND CO-CREATION! HOW IS IT THAT A...
Michal Jerzy
Dec 7, 2015
My First Virgin Atlantic Experience- Service Design on the way to Atlanta
Designing Client Experience is about injecting purpose and empathy into everything a brand does
Michal Jerzy
Jul 1, 2015
Service Design at Coca-Cola Global Business Services
Below I am posting a link to the article I wrote for the Design for Europe website, a case study on my recent work for The Coca-Cola...
Michal Jerzy
Apr 30, 2015
Coca-Cola New Creative Space in London
A Space Designed to Perfectly Complement the Brand.
Michal Jerzy
Dec 22, 2014
Exploring the Future: How Digital Physical Fusion is Shaping New Experiences
DIGITAL & PHYSICAL FUSION OFFERSÂ YOUR CUSTOMERS A SEAMLESS, INTUITIVE, ENJOYABLE AND ENGAGING EXPERIENCE
Michal Jerzy
Aug 3, 2014
Leading Business by Design
Leading Business by Design – qualitative research project from British Design Council ...
bottom of page