AMAZING (Demo)
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DIVERSITY (Demo)
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MEDIA (Demo)
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DESIGN (Demo)
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Why choosing us

The key to our success is that we embrace collaboration and demand that our strategists, designers and project managers work closely and directly with our

DIGITAL

We specialize in design-led brand
communication and digital innovation

TECHNOLOGIES

We specialize in design-led brand
communication and digital innovation

INNOVATION

We specialize in design-led brand
communication and digital innovation

PEOPLE

We specialize in design-led brand
communication and digital innovation

WHAT WE OFFER

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OUR CASE STUDIES

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LIKE IT?

CUSTOMERS ABOUT US

mike
Mike Hakkens
Fidelity International (London)
Director, Global Client Experience

I worked with Michal for one year successfully introducing experience design and customer journey mapping across Fidelity’s business units worldwide. My wholehearted recommendation of his work is primarily based on his thorough understanding of design and mapping, his outstanding organisational and delivery skills as well as his confident and personable stakeholder management.

cara
Caralisa Woods
Fidelity International (London)
Head of Transformation, Global Client Experience

I have worked extensively with Michal and continue to be impressed with his passion, enthusiasm and experience as a design led thinker and his transformation skills. He has made invaluable contributions to the Global Client Experience team at Fidelity. He has the ability to work with multiple business & technology stakeholders and convert concepts and ideas into meaningful delivery into the business that adds value and improves the Client Experience… I highly recommend him in a professional capacity.

cheli
Cheli Brown
The Coca-Cola Company (Atlanta)
Global Communication, Office of the Chief People Officer

I had the pleasure of working with Michal at The Coca-Cola Company, and I know from personal experience that he is both a creative thinker and a disciplined project manager–an uncommon combination. He expertly moves a project from ideation to creation and execution, contributing at a high level in each phase of the process from concept to reality. He is an expert in service design and customer journey mapping, which have practical application in nearly every project. He is a great connector of dots and of people – he sees the big picture and is able to communicate strategic vision to his team to inspire them and keep them connected to the goals.

daniel
Daniel Szokalski
The Coca-Cola Company (Warsaw)
Global IT Business Services Manager

I had the pleasure of working with Michal at The Coca-Cola Company in both a Service Design and Project Management-related capacity. He was consistently a great asset to all projects he was assigned to, bringing a clear understanding of how service design thinking methodology can help business needs and goals. He connected and kept engaged all project team members, subject matter experts and stakeholders in Atlanta, London, Dublin, Warsaw, San Jose and Manila. He is a strategic thinker who looks not only at the problem at hand, but holistically from an all angles to define and develop a user centric solutions across digital and physical fusion. Michal is also an inspiring design thinking advocate.

andrea
Andrea Springer
World Design Capital (Montreal)
Programme & Communications Director

Michal has an effective, results-driven approach to project management that is consistent with his reliability and professionalism. He quickly understands what needs to be done and delivers as per, if not above expectations.

arild
Arild Bjorn-Larsen
Making Waves (Oslo)
Director of Marketing & Business Development

I have had the pleasure to work with Michal on several projects during my time in Making Waves. Michal was a dedicated and hard working project manager. He is a true team oriented project manager with good understanding of tech development and design, including service design.

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Chief Architect

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HRIS Analyst

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TELE / SALES / NETWORK CONSULTANTS

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big-n-bold alert

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Contact us

Address:
Wilbraham Road,
Chorlton, Manchester,
M21 9LD

Phone: +44 161 496 0988

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Fax: +44 161 496 0988

Email: info@thegem.com

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